LAN CRM Consulting Inc. is now "LAN"
Studying the pursuit of excellence in business and life.
Research|Public Speaking|Coaching

Studying the pursuit of excellence in business and life.
Research|Public Speaking|Coaching
I am excited to announce that I am pivoting my business from Salesforce and CRM consulting to research, public speaking, and coaching. I still love to work with clients to improve their customer relationship management strategies and will do so under another banner. I will use this vehicle to pursue my passion for researching, speaking, and coaching.
My primary research will focus on topics of leadership, personal development, and business growth. From those findings, I create uplifting and inspiring experiences via coaching and workshops for individuals and teams achieve their goals by connecting their actions to their mission and maximizing their potential.
I am confident that this change will allow me to make a more significant impact and help more people reach their full potential. I look forward to this new chapter in my career and hope to continue to work with many of my existing clients in this new capacity.
40-year-old Leigh-Anne posing on top of the CN Tower, looking off into the distance.
While I was crushed to be laid off by Salesforce, I am thrilled to stay in the Salesforce EcoSystem with RafterOne in their Service Cloud Practice. I've known this group for a few years now and have been impressed by their commitment customer success and innovation; they walk the walk when it comes to Customer Success. I'm thrilled to join the team and continue to serve in the Tralblazer Community.
Here we blaze again!
Leigh-Anne Nugent is a seasoned professional with expertise in CRM strategy, application architecture, and product management. With 11 Salesforce certifications and a PMP certificate, she designs innovative solutions that strengthen stakeholder connections and promote service excellence. Leigh-Anne's true passion lies in coaching high-performing leaders to shine personally and professionally. Here is 6-year-old Leigh-Anne dressed as Wonder Woman for Halloween.
So, you've been doing well in all areas of your life, but something doesn't feel right; you don't think you're getting the opportunities you think you deserve or missing critical events in your loved ones' lives. We help you raise your awareness and develop a system customized to your values and strengths and become your accountability partner. The result is a series of changed behaviours and actions that will maximize your impact at work and the joys in life.
You know that feeling when you work with someone who you can say anything to, explain anything to and complain about anything, and they get it? That's what our clients say about me. And that's the result of about 25 years of living and breathing personal development hacks to exploit personal expansion.
Whatever you're experiencing, chances are I've seen it before. And if I haven't? Well, then, I relish diving in deep to uncover the root cause of an issue and exploring creative solutions that give you the specific change you're looking for. I've created Tinker Time Labs which is my workshop where I learn and dedicate time to experimentation to uncover hacks that will push the boundaries of what's possible.
Personal Development systems constantly change, develop and evolve as we do, and they also unlock new categories that can contribute to our rapid expansion. I am passionate about learning and created Tinker Time Labs to consolidate everything I study. At Tinker Time Labs, our mission is to unleash the power of innovation for our clients. We experiment with the most cutting-edge tools and techniques to uncover how they can best apply to our high-performing clients, helping them maximize their potential and gain a strategic advantage in the marketplace. By flattening the learning curve and pushing the boundaries of what's possible, we help our clients go further and faster than they ever thought possible, and you can get back to excelling at your job and all areas of your life.
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